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Notifications

Manage your awork notifications using the bell icon in the left sidebar to view deadlines, projects, tasks, and status updates, then mark as read

This article explains how to access and manage your notifications in awork. You'll learn about the different types of notifications and how to unsubscribe from them.

Notifications help you keep track of important deadlines and stay up to date.


Open and view notifications

  1. Notification icon in the main menu
    The notification icon is at the bottom of the left navigation bar, in the footer next to the gear icon. The bell icon displays a badge showing how many unread notifications you have.
  2. Open the notification panel
    Click the bell icon to open the notification panel. A floating window will appear with various information.
    • Upcoming deadlines
    • Your new projects
    • Your new tasks
    • Tasks removed from your assignment
    • Your new documents
    • Your new shared filters
    • Project updates
    • Birthdays
    • Shared agents and threads
  • Grouped notifications: Notifications about changes to project and task statuses appear as an expandable row. It summarizes task status changes, shown with colored icons, since the project was last marked as read. Expand the row using the arrow icon on the right to see all the details.

  • For your new projects, new tasks, new documents, and new shared filters, you can turn off notifications or activate reminders directly from the notification panel (remind me tomorrow, remind me in an hour).


Mark notifications as read

  • Click the checkmark next to a notification: mark as read
  • In a group, click the double checkmarks to mark all in this group as read
  • Click the double checkmarks in the bottom-right corner of the notification popup to mark all as read.

The bell notification popup doesn't have a view for items that have already been read.


Turn notifications on or unsubscribe

Your notification settings are in your account settings. You can get there in two ways:

  1. Click the gear icon in the notification popup (bell). The notifications section will open automatically.
  2. Open your account settings from your profile or the gear icon in the main menu, then scroll to the notifications section.

Turn the following options on or off:

  • Automatically mark notifications as read when clicking them

  • Automatically receive notifications for self-created tasks (observer)

For each notification type, you can choose which channels you want to be notified through:

  • In the awork web application

  • Push-Benachrichtigungen in the awork App for iOS or Android (not available for all notifications)

  • E-Mail for direct delivery to your inbox

  • Slack for messages via the Integration für Slack (if connected)

Note: A user is notified that a task has been assigned to them only after the project status changes from not yet started to in progress (yellow status). This lets you plan a project in advance without triggering notifications straight away.


Notifications for tasks and projects due soon

Tasks due soon

  • You'll be notified about tasks due this week.
  • You'll be notified about tasks due the next day.
  • On Friday, you'll be notified about tasks due over the weekend (Saturday and Sunday).

Projects due soon

  • On Friday, you'll be notified about projects due the following week.

Email notifications are usually sent in the morning.


FAQ

Can I stop notifications from being marked as read when I click them?

Yes. Open your account settings and scroll to the notifications section. There, you can choose whether notifications are automatically marked as read when you click them or whether you want to mark them as read manually using the checkmark.

How do I turn off email notifications?

Go to your notification settings by clicking the gear in the notification menu or opening your account settings. You can turn off email notifications for each notification type.

I've turned everything off, but I'm still getting emails. Why?

Some system emails, such as those about exports or automations, can't be fully disabled and are sent regardless of your personal notification settings.

Also check whether the email is a newsletter. You can unsubscribe using the unsubscribe link at the bottom of the email.

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