Inviting New Users

There are 2 ways to open the window for inviting new users to awork:

1. Open Settings (gear icon in the bottom left of the main menu), select Users, and click the + Add button.

2. Open the popup for assigning a user to a task and select Invite by Email there.

To invite a new user, you need to have enough users booked in your plan. Learn more about adding or removing users. The window will show you how many more users you can invite. During your free 14-day trial, you can invite as many users as you want.

☝️ Important: Only admins can invite new users, since new licenses need to be booked and permissions assigned depending on your license count.

Enter the email address for the user you want to invite in the appropriate field. awork will try to recognize the name from the email address. If awork gets it wrong, just enter the name manually.

You also need to select a permission role that the user should have.

If teams are active in your awork, you can also select which team the user should belong to here. After the user is invited, you can assign additional teams.

You can submit multiple rows and thus send multiple invitations at once.

Right after inviting, the new user is available in awork and you can edit them, assign them to projects, and delegate tasks to them. The invited user will receive an email with a link to awork, to accept the invitation, and to set a password.

Inviting Many Users at Once

Using the Import Users button at the bottom left of the invitation window, you can automatically fill the invitation window with a large number of user invitations by uploading an Excel spreadsheet with email addresses, names, and optionally gender and permission role names.

Who can invite new users?

Since permission roles can be assigned when inviting new users, only users with the Admin permission role are allowed to invite new users.

Do I have to select a role?

Yes, a permission role must always be selected, otherwise it won't be clear what the user is allowed to see when they first log in.

Can I resend an invitation?

As long as the user has the status Invited, they haven't accepted the invitation yet and haven't completed their account.

Within this status, you can resend the invitation using the action button on the right in the user overview or in the user details.

The invitation has expired, what can I do?

If the link for the initial login in the invitation no longer works, just resend the invitation (see above).