Understanding awork pricing

At awork, we have many different customers with different needs. That's why we offer several awork pricing plans, each suited to different types of teams. Below, you'll find a general overview of the plans, followed by a detailed table at the end.

To see the different prices, go to www.awork.com/de/preise

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How much does awork cost?

awork's pricing depends on various factors, such as the plan you choose and the contract term.

A free trial is available. It runs for 14 days, requires no payment information, and does not renew automatically. Monthly prices start at €8 per user per month, for example, on the Basic plan. Annual and 2-year plans are also available, with discounts for lower prices.

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Which plans are available?

awork offers five plan tiers to suit different team sizes and requirements:

• Basic (mini teams, recommended for around 1-5 users)
• Standard (recommended for 2-20 users)
• Professional (recommended for 5-100 users)
• Enterprise (recommended for 20-200 users)
• Enterprise+ (recommended for 100+ users, with personalized support)

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Features by plan

Basic

• Docs: limited (1 space)
• Unlimited projects
• Time tracking
• Time reports by user and by project
• Personal Planner
• Standard integrations
• Mobile and desktop app
• 1 project template and 1 task template
• 1 custom field
• Retainer budgets
• Chat and email support
• awork AI (Beta)

Standard

Includes all Basic features, plus:

• Docs at the project level
• Workload overview in the Planner
• Team structure
• 3 custom fields each for projects and tasks
• 6 templates each for projects and tasks
• 1 automation per project
• Absences
• Advanced permission management
• Autopilot
• awork AI (Beta)

Professional

Includes all Standard features, plus:

• Unlimited access to Docs
• Custom subdomain
• Time tracking settings
• Comprehensive global time reports
• Private projects
• Unlimited custom fields
• Unlimited automations
• Advanced integrations
• Phone support
• awork AI (Beta)

Enterprise

Includes everything in Professional, plus:

• Single sign-on (SSO) and SCIM integration
• Expert support with transferring your existing data to awork
• A dedicated Customer Success Manager for tailored support
• Check-ins every six months
• Priority support with the fastest response times
• Invoice payments
• awork AI (Beta)

Enterprise+

All Enterprise features, plus:

• Defined Service Level Agreements

For volume pricing, please get in touch with us.

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Payment options and cancellation

Which contract terms are available?

• Flexible subscriptions: monthly, annually, or every 2 years
• Discounts when paying upfront for 12 or 24 months

How does cancellation work?

You can cancel at any time, effective at the end of your paid billing period. No further charges will apply after that period, and you'll retain access to your workspace until the end of your contract term. Cancel your awork subscription quickly and easily.

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Special rates and support

Are discounts or special rates available?

• Nonprofits / charitable organizations: discounted licenses (application required)
• Volume discounts for around 50 users or more. Custom pricing available on request.

Which payment methods and support channels are available?

• Payment methods: credit card and direct debit; invoice payments are also available on Enterprise plans
• Support:
  • Basic/Standard: chat and email
  • Professional: phone support as well
  • Enterprise: priority premium support
  • Enterprise+: dedicated Customer Success Manager
  • Onboarding guarantee ("Team-on-board guarantee") with personalized training and a money-back guarantee

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FAQ

Can people without their own license use awork?

It depends on whether they're internal or external:

• Internal team members, meaning people from the same organization or with the same email domain, need a regular awork license.
• External people, such as customers, freelancers, or partners, can be invited to individual projects for free through awork Connect. No additional license or paid plan is required.

External users' access rights are set through a project-specific permission role. This lets you restrict access to the content relevant to your collaboration. Connect does not provide access to the entire workspace.

Are guest licenses still available?

New invitations are handled through awork Connect. The former guest feature has been replaced by Connect. Connect is available on all awork plans at no extra cost. Find out more in the article awork Connect: inviting external partners.

Can I try awork for free?

Yes. You get the full feature set for 14 days, based on the Professional plan. No payment information is required, and your trial won't renew automatically.

Do I have to commit to a contract?

The contract term depends on the subscription you choose.

Can I change the number of users and the billing cycle at any time?

You can add or remove users flexibly. Additions take effect immediately, while reductions take effect in the next billing period.

You can also change your billing cycle. When the change takes effect depends on whether you switch to a longer or shorter billing cycle. For more information, see Changing your billing cycle.

Do team members who only need to view things occasionally need a license?

Yes. Every internal person who wants to access the workspace needs a license.

Can I give team members temporary access to the workspace?

No. awork doesn't offer temporary or time-limited access. Everyone needs an active license for as long as they need access. Please note: if you add licenses and then reduce the number again, the reduction only takes effect at the end of the current billing cycle.

Can I change my plan?

Yes, you can change your plan. If you switch to a lower-priced plan, the features from the higher plan will no longer be available in the next billing period. Find out how upgrading or downgrading works.

What if I'm not satisfied after purchasing?

The Basic, Standard, and Professional plans come with a 30-day money-back guarantee, with a full refund and no conditions.