Change Your Billing Cycle
Switch your billing cycle between monthly, yearly, or biennial options in Settings > Subscription to adjust your price per user and commitment flexibility
awork offers three billing cycles: monthly, yearly (every 12 months), and biennial (every 24 months). If you switch to a longer billing cycle, your effective price per user decreases. On the other hand, switching to monthly billing gives you more flexibility without any long-term commitment.
Available Billing Cycles
| Billing Cycle | Duration | Price |
|---|---|---|
| Monthly | Cancellable at the end of the month | Regular price |
| Yearly (12 months) | Cancellable at the end of 12 months | Discounted price |
| Biennial (24 months) | Cancellable at the end of 24 months | Best price |
Your billing cycle is not based on the calendar month, but rather corresponds to your personal billing cycle - starting from your booking or renewal date.
How to Change Your Billing Cycle
Only administrators can change the billing cycle.
- Go to Settings (gear icon in the bottom left of the main menu) > Subscription
- Click the Manage Subscription button at the top
- In the pop-up, select your preferred billing frequency: Monthly, Yearly, or Biennial
- Confirm the change by clicking Adjust Plan
Important: The change will take effect on your next renewal date, not immediately. Your current billing cycle continues until the end of your already-paid period.
Switching to a Longer Billing Cycle (for example, monthly to yearly)
When you switch from a shorter to a longer billing cycle, the new period begins at your next renewal. From that point on, the new period (12 or 24 months) is billed in full upfront, and you'll benefit from the discounted price.
Switching to a Shorter Billing Cycle (for example, yearly to monthly)
When you switch from a longer to a shorter billing cycle, your already-paid period continues unchanged until it ends. There is no prorated refund for the remaining prepaid time. Once that period ends, your billing switches to the new shorter cycle.
Example: You have a yearly billing cycle and switch to monthly billing in month 6.
→ You'll continue with the yearly billing cycle through the end of month 12.
→ Starting in month 13, you'll be billed monthly.
FAQ
Can I change my billing cycle and my plan at the same time?
Yes - you can adjust both through the same page (Settings > Subscription > Manage Subscription). However, the two changes take effect at different times: a plan upgrade takes effect immediately, while a billing cycle change takes effect at your next renewal.
When exactly is the date of my next invoice?
Your next invoice date is shown under Settings > Subscription in the Your Plan section > Billing Cycle. It's the day your current billing cycle ends and the next one begins.
Will the number of my users or my plan change if I change my billing cycle?
No - changing your billing cycle has no impact on your plan or the number of licensed users. Only the payment interval changes.
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