awork Pricing Explained

At awork, we work with lots of different customers who have different needs. That's why we offer several awork pricing plans that work really well for different types of teams. Below, you'll first get a general overview of the plans, and then at the end there's a detailed table.

To see the different prices, go to www.awork.com/pricing

---

How much does awork cost?

awork's pricing depends on different factors like the plan you choose and your contract length.

A free trial version is available. It runs for 14 days without any payment information required and without automatic renewal. Monthly prices, for example in the Basic plan, start at 8 € per user per month. We also offer annual and 2-year plans, which give you cheaper prices through discounts.

---

What pricing models are available?

awork offers five pricing tiers - each suited to your team size and requirements:

• Basic (small teams, recommended for around 1-5 users)
• Standard (recommended for 2-20 users)
• Professional (recommended for 5-100 users)
• Enterprise (recommended for 20-200 users)
• Enterprise+ (recommended for 100+ users, with personalized support)

---

Features by plan

Basic

• Docs: Limited (1 Space)
• Unlimited projects
• Time tracking
• Time reports per project
• Personal planner
• Standard integrations
• Mobile and desktop app
• 1 project and task template
• 1 custom field
• Retainer budgets
• Chat and email support
• awork AI (Beta)

Standard

Includes all Basic features plus:

• Docs at project level
• Workload overview in planner
• Team structure
• 3 custom fields (for projects and tasks each)
• 6 templates (for projects and tasks each)
• 1 automation per project
• Time off management
• Advanced permission management
• Autopilot
• awork AI (Beta)

Professional

Includes Standard features plus:

• Unlimited docs access
• Custom subdomain
• Time tracking settings
• Comprehensive global time reports
• Private projects
• Unlimited custom fields
• Unlimited automations
• Advanced integrations
• Phone support
• awork AI (Beta)

Enterprise

Includes everything from Professional plus:

• Single Sign-On (SSO) and SCIM integration
• Expert support transferring your existing data to awork
• Dedicated Customer Success Manager for customized support
• Six-monthly check-ins
• Priority support with fastest response times
• Invoice payment option
• awork AI (Beta)

Enterprise+

All Enterprise features plus:

• Defined Service Level Agreements

For questions about volume discounts, please get in touch with us.

---

Payment models and cancellation

What contract lengths are available?

• Flexible subscriptions: monthly, annual, or 2-year
• Discounts for upfront payment for 12 or 24 months

How does cancellation work?

You can cancel anytime at the end of your paid billing period. After that period ends, no further charges will apply and you'll keep access to your workspace until the end of your contract term. Here's how to cancel your awork subscription quickly and easily.

---

Special offers and support

Are there discounts or special offers?

• Non-profit and charitable organizations: discounted licenses (application required)
• Volume discounts from around 50 users - custom pricing available on request

What payment methods and support channels are available?

• Payment methods: Credit card, direct debit; invoice option also available for Enterprise plans
• Support:
  • Basic/Standard: Chat and email
  • Professional: Plus phone support
  • Enterprise: Premium support with priority
  • Enterprise+: Dedicated Customer Success Manager
  • Onboarding guarantee ("Team on-board guarantee") with personal training and money-back guarantee

---

FAQ

Can people use awork without their own license?

It depends on whether they're internal or external users:

• Internal team members – people from your organization or with the same email domain – need a regular awork license.
• External people like clients, freelancers, or partners can be invited to individual projects for free through awork Connect. No additional license or paid plan required.

External users' access rights are set through project-specific permission roles. This lets you limit access to just the content relevant for collaboration. Full workspace access isn't possible through Connect.

Are guest licenses still available?

For new invitations, we use awork Connect. The previous guest function has been replaced by Connect. Connect is available in all awork plans at no extra cost. Learn more in the article awork Connect – inviting external partners.

Can I test awork for free?

Yes - 14 days with full feature set (based on the Professional plan) without payment information, no automatic renewal.

Do I have to sign a long-term contract?

The contract length depends on the subscription you choose.

Can I add or remove users?

Yes - users are flexible to add and remove. Changes to additions take effect immediately, and removals take effect from the next billing period.

Do team members who only occasionally need to read things need a license?

Yes - every internal person who wants to access the workspace needs a license.

Can I give team members temporary access to the workspace?

No - awork doesn't offer temporary or limited-time access. Each person needs an active license as long as they should have access. Keep in mind: if you add licenses and then reduce them later, the reduction takes effect at the end of the current billing cycle.

Can I switch plans?

Yes - you can change your plan. If you switch to a cheaper plan, the features of the higher plan will no longer be available from the next billing period. Here's how upgrading or downgrading works.

What happens if I'm not satisfied after purchase?

The Basic, Standard, and Professional plans come with a 30-day money-back guarantee - full refund with no questions asked.