Change your billing cycle
Switch your billing cycle between monthly, yearly, or every two years in Settings > Subscription to adjust your pricing and commitment.
awork offers three billing periods: monthly, yearly (every 12 months), and every two years (every 24 months). Switching to a longer billing period reduces the effective price per user. Switching to monthly billing gives you more flexibility without a long-term commitment.
Available billing periods
| Billing period | Term | Price |
|---|---|---|
| Monthly | Can be canceled at the end of the month | Standard price |
| Yearly (12 months) | Can be canceled at the end of the 12-month term | Discounted price |
| Every two years (24 months) | Can be canceled at the end of the 24-month term | Best price |
Your billing period is not based on the calendar month. Instead, it follows your personal billing cycle, starting on your subscription or renewal date.
How to change your billing cycle
Only administrators can change the billing cycle.
- Go to Einstellungen (the gear icon in the bottom-left corner of the main menu) > Abonnement
- Click the Abonnement verwalten button at the top
- In the pop-up, choose your preferred Abrechnungsturnus: Monatlich, Jährlich, or 2-Jährlich
- Confirm the change by clicking Plan anpassen
Important: When the change takes effect depends on whether you're switching to a longer or shorter billing cycle:
- If you switch to a longer billing cycle, the change takes effect immediately.
- If you switch to a shorter billing cycle, your current billing cycle continues until the end of the period you've already paid for. The new billing cycle starts with your next renewal.
Switching to a longer billing cycle (e.g. monthly → yearly)
If you switch from a shorter to a longer billing cycle (e.g. monthly → yearly), the change takes effect immediately. From that point on, you'll be charged the full cost of the new period (12 or 24 months) upfront, and you'll benefit from the discounted price.
Switching to a shorter billing cycle (e.g. yearly → monthly)
If you switch from a longer to a shorter billing cycle, your already-paid period continues unchanged until it ends. There is no prorated refund for the remaining prepaid time. Once the period ends, billing switches to the new, shorter period.
Example: You're on a yearly billing cycle and switch to monthly billing in month 6.
→ You continue on the yearly billing cycle until the end of month 12.
→ Starting in month 13, you're billed monthly.
FAQ
Can I change my billing cycle and plan at the same time?
Yes, you can change both on the same page (Einstellungen > Abonnement > Abonnement verwalten). When the changes take effect depends on the type of change. A plan upgrade takes effect immediately. Switching to a longer billing cycle also takes effect immediately. However, switching to a shorter billing cycle or downgrading your plan only takes effect at your next subscription renewal.
What is the exact date of my next invoice?
You can find the date of your next invoice under Einstellungen > Abonnement, in the Dein Plan > Zahlungszyklus section. This is the day your current billing cycle ends and the next one begins.
Will changing my billing cycle affect the number of users or my plan?
No. Changing your billing cycle does not affect your plan or the number of licensed users. It only changes how often you're billed.
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