The awork onboarding tutorial helps new users get familiar with their workspace step by step. It guides them through key features like creating projects, tracking time, working with Docs, or using the planner.
As a workspace admin, you can control which parts of the tutorial are visible for each permission role. This lets you keep onboarding simple and relevant for internal team members, external collaborators, or admins.
Key benefits and use cases
Not every user needs to learn everything. Role-based visibility keeps onboarding focused.
Reduce complexity for new users
Focus each role on what’s relevant
Help your team get productive faster
The tutorial automatically adapts based on the role settings you define.
How to set up the Onboarding Tutorial
What admins can control in the Onboarding Tutorial
In the permission settings of a permission role, admins can show or hide specific onboarding areas for users:
Team onboarding progress
Controls whether users can see the onboarding leaderboardAdmin onboarding tasks (for Admin-role only)
Shows or hides onboarding content for workspace adminsTime tracking
Shows or hides onboarding tasks related to time trackingDocs
Shows or hides onboarding tasks for awork DocsPlanner
Shows or hides onboarding tasks for the planner
Turn sections on or off for a role
Open Settings
Go to Permissions
Select the Workspace-wide permission role you want to edit
Scroll down to Onboarding tutorial visibility
Turn individual items on or off by clicking on the eye-icon (Show/Hide)
The changes apply to all users with that role.
If admins turn off a section for a role:
Users no longer see the related onboarding tasks
Hidden tasks are not counted toward onboarding progress
The tutorial stays focused on relevant work
This creates a clear and role-specific onboarding experience without unnecessary distractions.
How the leaderboard works / "Team onboarding progress"
The leaderboard shows how far users in your workspace have progressed in the onboarding tutorial. It helps make onboarding visible and encourages teams to complete it together.
Show the leaderboard by enabling Team onboarding progress for the role
Hide the leaderboard by disabling Team onboarding progress
To access the Team onboarding progress, click on the Support & Help Button on the top right, then Open guide.
Important: Admins always have access to the leaderboard. For all other roles, visibility depends on your settings.
User-Onboarding
All users can access the free self-onboarding via the Onboarding Area, available directly in the awork workspace for introduction and training purposes.
If you’ve been invited as a new user to your team’s awork workspace:
Navigate to the Onboarding Area via the Support & Help button
Click Open guide
The personalized guide is tailored to your permission level in awork, so you’ll only see what’s truly relevant to you. For the best learning experience, go through the tutorials in the suggested order.
FAQ
What is the awork onboarding tutorial?
What is the awork onboarding tutorial?
It’s a step-by-step tutorial that helps new users get familiar with the workspace and key features like creating projects, tracking time, working with Docs, or using the planner.
Can I control which onboarding sections users see?
Can I control which onboarding sections users see?
Yes. As a workspace admin, you can control which parts of the tutorial are visible for each permission role.
Where do I change onboarding visibility for a role?
Where do I change onboarding visibility for a role?
Go to Settings > Permissions, select a Workspace-wide permission role. Then turn sections on or off in Onboarding tutorial visibility.
How do I show or hide the onboarding leaderboard?
How do I show or hide the onboarding leaderboard?
Enable Team onboarding progress to show the leaderboard (= Team onboarding progress) for a role, or disable it to hide the leaderboard.
What happens if I hide an onboarding section for a role?
What happens if I hide an onboarding section for a role?
Users with that role no longer see the related onboarding tasks, and hidden tasks are not counted toward onboarding progress.
Do admins always see the onboarding leaderboard?
Do admins always see the onboarding leaderboard?
Yes. Admins always have access to the leaderboard. For all other roles, visibility depends on your settings.
I have been invited as a user. How can I access the onboarding tutorial?
I have been invited as a user. How can I access the onboarding tutorial?
Click the Support & Help Button (top right), then click Open guide to access the personalized guide.