Getting Help

When you have questions about awork, the question mark icon in the bottom left of the main menu is your go-to starting point. There you'll find access to our chat and support team, the onboarding tutorial, and our community.

Help & Documentation

1. Click on the question mark icon in the bottom left of the main menu
2. Choose the section you need:

• Onboarding: Your personal awork guide
• Help Center: Guides, tips & tricks
• Community: Share your feedback, submit feature requests, and more
• Support Chat: 24/7 chat with bot Fin, reach out to the team anytime
• What's New? Stay informed about all updates
• About awork: Details about your workspace, releases, versions, and more

FAQ

When is the chat available?

Chat with our bot Fin 24/7. Fin is available around the clock. You can also request to speak with the team anytime and report issues or bugs directly. Our support team is available Monday through Friday from 09:00 to 17:00.

Can I contact support via email?

Yes, feel free to send us an email at support@awork.com.

Why can't I open the support chat?

If you click on Contact support and the chat window doesn't open, an ad blocker is probably blocking the chat from loading. Disable the ad blocker for awork and try again. Once you've disabled the ad blocker, you should be able to start the chat with the support team as usual.