Users are always linked to accounts in awork. Therefore, users cannot simply be created, but invitations must be sent by email to unique and existing email addresses.
An overview of all users in your awork can be found under Settings > Users.
The user overview
The overview allows you to switch between active, deactivated, and all users by using the view switch.
Besides that, by clicking the green Add button, you can invite new users and edit, delete, activate, or deactivate existing users. Note that you need admin rights to create new users, as inviting new users will affect your booking.
Using the icons in the upper right corner allows you to browse, filter, or export the users, similar to other lists in awork
Create/invite new users
New users can be invited to your awork via Settings > Invite users at any time. To invite a new user, you need to have enough users booked in your plan. The window will tell how many users you have left to invite. If you do not have enough licenses, a message will appear informing you to book additional licenses. Within your free 14-day trial, you may invite as many users as you like.
Learn more about adding or removing users.
Here is a detailed explanation about inviting users and what you have to consider.
☝️ Important: Since it is possible to assign permission roles when inviting new users, only users with the Admin permission role are allowed to invite new users.
The user details
If you click on a user in the overview, you'll get to the user details. Here you have the possibility to view the stored contact information and see all times and projects of the user via the tabs.
View all projects of a user
With the tab Projects, you get an overview of all projects the user is a member of.
View all times of a user
The tab Times provides you with an overview of all times the user has recorded.
Above the list of times, there is a summary of all recorded times. With the button Generate report or invoice, you can directly reach the time evaluations with a preset filter. In the time evaluations, the time can be evaluated in detail, edited, and much more.
On the upper right, the list of times can be searched, grouped, or exported using the icon buttons.
If you have the necessary rights, the time entries are editable or deletable.
Using the action button in each line of the user overview or in the top right corner of the user details allows you to deactivate or activate a user.
☝️ Important: Deactivating and deleting users in the user module does not automatically reduce the number of licenses you ordered. To reduce the number of licenses you need to adjust your plan.
Frequently asked questions
What happens with tracked times when users have been deleted?
The tracked times of deleted users remain, and have no assignment to a user.
Are there dummy users in awork?
No, dummy users, in the sense of a user that can be managed in awork but does not have an account, don't exist in awork.
However, you could do this by using your own unused email addresses, yet the users will still have to be billed.
What is the difference between users and guest users?
A guest user is a user who has fewer rights and functions in awork but also costs less.
Learn more about guests in awork here.
How can I customize my own user?
There are two ways to edit your own user:
Navigate through Settings > User, scroll to your user, and click on the action button on the right. Then click on Edit.
Click on your user picture (or initials) in the top right corner of the app header, select Edit Profile and click on the blue button below your user picture Edit User.
If you don't have enough rights to see the user overview, just follow the second approach.
Why is my account email address different from the one in my user details?
Your account email address is the email address you use to log in to awork. Only you are able to edit it in your profile. You may have several awork workspaces with the same account. In different workspaces, you have different users, and you can choose the different information, like picture, name, position, and contact information you want to show in the workspace.
Your user within an awork workspace can be edited by other users, for example, to add your contact information. Of course, this should not affect your account and login.
For these reasons, the email addresses can be different.