Overview
awork AI is a prompt-based AI assistant available anywhere in awork. It helps you get information, perform actions, create content and to interact with awork using natural language.
How do I access awork AI?
You can open awork AI in different ways:
Floating menu: Bottom center of the page (draggable to bottom-right) → awork AI button
Keyboard shortcut:
Mac:
Cmd + I
Windows:
Ctrl + I
Close assistant: Press
Esc
or click the close button in the top-right corner
What are the interface modes?
Popup Mode
In popup mode, awork AI appears above the floating menu. You enter your prompt at the top, and the AI’s response appears below. The popup can be expanded to give more space or collapsed back to its smaller size when not needed.
Sidebar Mode
In sidebar mode, awork AI opens on the right side of the screen at full height, overlaying the content area. You can pin the sidebar so that it permanently takes up space instead of overlaying the main view. Once pinned, this state is remembered until you switch back to popup mode.
How do conversations work?
When you type a prompt, awork AI replies in the same conversation thread and keeps track of context. If you want to start fresh, you can click the “New Conversation” button or use the shortcut again. You can also access your conversation history through the button at the top, which lets you review or continue previous chats.
Context Awareness
awork AI automatically detects the screen or entity you currently have open, such as a project or task. When you refer to “the current project” or “the current task,” the AI understands this as the item that is visible on your screen at that moment. If you navigate to a different page while chatting, the AI updates its context to match your new view.
Importantly, the AI only has access to the same information you can see based on your user permissions.
What can awork AI do?
Here are some highlights of its capabilities:
Projects
Create, edit, assign members
Change status
Generate project summaries
Tasks
Create, edit, reassign
Change status, reorder, mark as done
Time Tracking
View tracked time
Show aggregates
Edit entries
People & Workload
View user info, absences, and workload
Docs
Search, read, edit, translate
Add content and ideas
Create new docs
Files
Summarise or extract information from project files
Help Center
Answer “how to” questions by searching awork’s Help Center
General AI Functions
Brainstorming
Writing & content enrichment
Project planning
Bulk Operations
For bulk changes, AI will always ask for confirmation before executing any command.
Tips & Limitations
Known Limitations
Copying or duplicating projects may not work correctly
Task distribution to lists can stop mid-operation
Inviting users to the workspace or via Connect is not possible
awork AI cannot create custom fields
Rarely, awork AI may make mistakes - if in doubt, please double-check that data is correct
Tips for Best Use
Confirmation is always required for large/bulk actions
Always double-check results (AI may make mistakes)
Rate responses with 👍 / 👎 to improve the system
Example prompts are available at the bottom of the popup
Compliance & Security
awork AI is hosted in the EU and fully GDPR-compliant. It exceeds the standards for AI transparency defined in the EU AI Act and does not use any customer data for AI training. The assistant always respects user permissions and will never access information that a user cannot see.
Frequently Asked Questions (FAQ)
Is awork AI included in my plan?
Is awork AI included in my plan?
During the beta phase, awork AI is available in all plans.
Can I disable AI features in my workspace?
Can I disable AI features in my workspace?
Admins can fully disable awork AI under Settings > General.