awork Pricing Explained

At awork, we have many different customers with different needs. That's why we offer various awork pricing plans that work really well for different types of teams. Below, you'll first get a general overview of the plans, and then at the end you'll find a detailed table.

To see the different prices, head over to www.awork.com/pricing

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How much does awork cost?

awork's pricing is based on different factors like the plan you choose and your contract duration.

A free trial version is available. It runs for 14 days without payment information and without automatic renewal. Monthly prices, for example in the Basic plan, start at 8 € per user per month. There are also yearly and 2-year plans available, which offer better prices through discounts.

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What pricing models are available?

awork offers five pricing tiers - tailored to fit your team size and requirements:

• Basic (Small teams, recommended for around 1-5 users)
• Standard (recommended for 2-20 users)
• Professional (recommended for 5-100 users)
• Enterprise (recommended for 20-200 users)
• Enterprise+ (recommended for 100+ users, with personalized support)

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Features by plan

Basic

• Docs: Limited (1 space)

• Unlimited projects

• Time tracking

• Time reports by user and by project

• Personal planner

• Standard integrations

• Mobile and desktop app

• 1 project and task template

• 1 custom field

• Retainer budgets

• Chat and email support

• awork AI (Beta)

Standard

Includes all Basic features plus:

• Docs at project level
• Workload overview in planner
• Team structure
• 3 custom fields (for projects and tasks each)
• 6 templates (for projects and tasks each)
• 1 automation per project
• Absences
• Advanced permissions management
• Autopilot
• awork AI (Beta)

Professional

Includes Standard features plus:

• Unlimited docs access
• Custom subdomain
• Time tracking settings
• Comprehensive global time reports
• Private projects
• Unlimited custom fields
• Unlimited automations
• Advanced integrations
• Phone support
• awork AI (Beta)

Enterprise

Includes everything from Professional plus:

• Single Sign-On (SSO) and SCIM integration
• Expert support for transferring existing data to awork
• Personal Customer Success Manager for customized support
• Bi-annual check-ins
• Priority support with fastest response times
• Invoice billing
• awork AI (Beta)

Enterprise+

All Enterprise features plus:

• Defined Service Level Agreements

For inquiries about volume discounts, please reach out to us.

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Payment Models and Cancellation

What contract durations are available?

• Flexible subscriptions: monthly, yearly, or 2-year
• Discounts for upfront payment for 12 or 24 months

How does cancellation work?

You can cancel anytime at the end of your paid billing period. After this period ends, no further costs apply and you'll retain access to your workspace until the end of your contract term. Here's how to quickly and easily cancel your awork subscription.

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Special Conditions and Support

Are there discounts or special conditions?

• Non-profit and charitable organizations: discounted licenses (Application required)
• Volume discounts from around 50 users - custom pricing available upon request

What payment methods and support channels are available?

• Payment methods: Credit card, bank transfer; Enterprise plans also allow invoicing
• Support:
  • Basic/Standard: Chat and email
  • Professional: Plus phone support
  • Enterprise: Priority premium support
  • Enterprise+: Dedicated Customer Success Manager
  • Onboarding guarantee ("Team-on-board guarantee") with personal training and money-back guarantee

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FAQ

Can people use awork without their own license?

It depends on whether they're internal or external users:

• Internal team members - people from the same organization or with the same email domain - need a regular awork license.
• External people like clients, freelancers, or partners can be invited to individual projects for free via awork Connect. No additional license or paid plan is required.

External users' access rights are set through project-specific permission roles. This way, access can be limited to the content relevant for collaboration. Full workspace access isn't possible through Connect.

Are guest licenses still available?

For new invitations, awork Connect is used. The previous guest function has been replaced by Connect. Connect is available in all awork plans at no additional cost. Learn more in the article awork Connect - Inviting external partners.

Can I test awork for free?

Yes - 14 days of full feature set (based on the Professional plan) without payment information, no automatic renewal.

Do I have to sign a contract?

The contract duration depends on the subscription you choose.

Can I add or remove users?

Yes - users are flexibly added and removed. Changes take effect immediately for new additions and starting with the next billing period for removals.

Do team members who only need to read occasionally need a license?

Yes - every internal person who wants to access the workspace needs a license.

Can I give team members temporary access to the workspace?

No - temporary or limited access isn't available in awork. Every person needs an active license as long as they should have access. Note: If you add licenses and then reduce them later, the reduction takes effect at the end of the current billing cycle.

Can I switch plans?

Yes - you can change your plan. When switching to a less expensive plan, the features of the higher plan are removed in the next billing period. Here's how upgrades and downgrades work.

What happens if I'm not satisfied after purchase?

The Basic, Standard, and Professional plans come with a 30-day money-back guarantee - full refund with no conditions.