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So legst du Support-Tickets an und findest sie zusammen mit deinen Chats in awork.

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Deine Support-Tickets und Chats sind an einem Ort gebündelt. So behältst du den Status im Blick und findest alle Antworten schnell wieder.

Alles an einem Ort für Tickets und Chatverläufe

Klare Statusübersicht über E-Mail-Benachrichtigungen

Einfacher Einstieg direkt über den Support &amp; Hilfe-Button

- Alles an einem Ort für Tickets und Chatverläufe
- Klare Statusübersicht über E-Mail-Benachrichtigungen
- Einfacher Einstieg direkt über den Support &amp; Hilfe-Button

Öffne in der App-Kopfleiste den Support &amp; Hilfe-Button und gehe zu Support kontaktieren.

Reiche ein Support-Ticket ein oder schicke eine E-Mail an <a href="mailto:support@awork.com" rel="nofollow noopener noreferrer" target="_blank">support@awork.com</a>.

Öffne Chatte mit uns und wechsle in den Reiter Tickets, um dein Ticket zu sehen.

1. Öffne in der App-Kopfleiste den Support &amp; Hilfe-Button und gehe zu Support kontaktieren.
2. Reiche ein Support-Ticket ein oder schicke eine E-Mail an <a href="mailto:support@awork.com" rel="nofollow noopener noreferrer" target="_blank">support@awork.com</a>.
3. Öffne Chatte mit uns und wechsle in den Reiter Tickets, um dein Ticket zu sehen.

Nach dem Einreichen findest du dein Ticket im Reiter Tickets innerhalb von Chatte mit uns. Zusätzlich informieren wir dich per E-Mail über den aktuellen Status.

Hinweis: Nur Tickets, die ab dem 11.01.2024 erstellt wurden, erscheinen in dieser Ansicht. Bestehende Tickets tauchen erst nach der nächsten Nachricht von dir oder vom Support-Team in der neuen Ansicht auf.

Öffne Chatte mit uns und wechsle in den Reiter Tickets.

Ja, sende eine E-Mail an <a href="mailto:support@awork.com">support@awork.com</a>.

Nur Tickets ab dem 11.01.2024 werden angezeigt. Ältere Tickets erscheinen nach der nächsten Nachricht in der neuen Ansicht.

Find your support tickets next to your chats for a perfect overview.

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