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Contact support

Contact awork support via live chat, or submit a ticket.

Written by Isabel Helbig
Updated over 2 weeks ago

Your support tickets and chats are bundled in one place so you can keep track of status and quickly find all answers again.


Benefits

  • All tickets and chat conversations in one place

  • Clear status overview through email notifications

  • Easy access via the Support & Help button


How to contact support

  1. Open the Support & Help button in the app header and click Contact support

  2. Then choose one of the following:

    • Chat with us

    • or Create a ticket and select one of the categories


FAQs

Where can I find my tickets?

Open the Support & Help button in the app header and click Contact support. Then switch to the Tickets tab in the message window.

Can I contact support by email?

Yes β€” feel free to send an email to [email protected]

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