awork is easy and quick to implement, even and especially for users who are otherwise untrained in project management. Nevertheless, especially in large teams, targeted consulting by our team can simplify and accelerate the process.
We offer the team-on-board guarantee to our business and enterprise customers and for a team size of 10 users or more. This guarantee is based on a structured onboarding program that our customers need to complete. Additionally, we support our enterprise customers during the implementation process upon request, from the initial configuration and data migration to integration into existing infrastructure and regular training sessions for all users.
For this purpose, we have our own consulting team, which masters awork down to the smallest detail and is happy to show you best practices of past projects.
To talk about your visions and to be able to make you an appropriate offer, please contact us at [email protected] or book a free initial appointment directly with us.
Self-Onboarding
Regardless of the plan you choose, we offer all customers free self-onboarding. This includes our Onboarding Area and a project template, both available directly in your awork workspace for introductory and training purposes.
For administrators: Workspace Setup
To set up the workspace, use our setup project template. This is for those of you who are actively accompanying the introduction of awork.
Create a new project (e.g. by hitting the P on the keyboard). Give the project the name Workspace Setup and click on Next.
In the selection that appears, choose the template awork Workspace Setup.
You only need to create this project once. If more than one user is involved in setting up the workspace, add them as members on the project details page, if you have not already done so when creating the project.
Navigate to the Tasks tab. Here you will find all the information and materials you need for a successful awork launch.
For new users: User Onboarding
Have you been invited as a new user to your team's awork workspace? Then we recommend navigating to your awork onboarding via the “Support & Help” button.
The onboarding experience is tailored to your permission level in awork, so you’ll only see what’s truly relevant to you. For the best learning experience, go through the tutorials in the suggested order – that’s the most effective way to get started!
“Support & help” Button
Another useful resource for your awork onboarding is the “Support & Help” button, which is divided into two areas:
On the left side, you'll find:
Our Help Center
Access to our Support Team
Access to the awork Community
The latest feature updates
A direct link to your onboarding
On the right side, you'll find:
Page-specific help content – such as videos or Help Center articles – tailored to the page you’re currently viewing in awork
Help for self-help
In addition to personal consulting, self-onboarding, and the “Support & help” button, we offer a variety of helpful resources (alongside the articles here in the Help Center) to support your team: