General Information About the Subdomain
What is the custom subdomain in awork?
With a custom subdomain, your workspace receives a personalised URL in the format:
yourteam.awork.app
This makes access to awork easier and enhances your team’s branding.
How much does the subdomain cost?
The pricing of the custom subdomain is €15 per month. If book the custom subdomain during an ongoing billing cycle, the price is prorated for the remainder of the term.
Subdomain Availability by Plan
In which plans is the custom subdomain included?
The subdomain is already included in:
Professional
Enterprise
Enterprise+
In the Basic and Standard plans, the subdomain can be booked as a paid add-on.
Settings & Changes
Can I change the subdomain myself?
After booking, you can set the subdomain once manually. To do this, click the pencil icon next to the URL in the settings and enter the selected subdomain.
What if I want to change the subdomain again?
Further changes can only be made by our support team. Please contact our support to request a manual change.
Cancellation & Validity
What happens to the subdomain if I cancel my awork plan?
If you cancel your awork plan the custom subdomain will automatically be cancelled.
Frequently Asked Questions (FAQ)
Is the custom subdomain mandatory?
Is the custom subdomain mandatory?
No – using a custom subdomain is completely optional.
Can multiple subdomains be used?
Can multiple subdomains be used?
No – only one subdomain per workspace is allowed.
Is the subdomain activated automatically?
Is the subdomain activated automatically?
Yes – it becomes active immediately after booking and setting the URL.
Can I cancel only the custom subdomain?
Can I cancel only the custom subdomain?
Yes – please contact our support team.
If the subdomain is canceled, your workspace will revert to the default awork URL.