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Our Key Documents & Certificates

Access and customize awork's compliance documents including Terms and Conditions, Data Processing Agreement, Privacy Policy, and ISO 27001 Certificate.

Here's an overview of our key documents


Need a DPA tailored to your company?

No problem! As a Workspace Admin, you can personalize our signed Data Processing Agreement for your organization and then sign it too.

  1. Go to Einstellungen (the gear icon in the bottom left of the main menu)
  2. Click Abonnement
  3. In the DSGVO section, click the Vertrag zur Auftragsverarbeitung (AVV) mit uns unterschreiben link

More information

If you're an applicant or a partner, for example, you can find the relevant privacy policies here.

You can find more information about our ISMS at trust.awork.com.

If you have any questions, you can also email us at privacy@awork.com or security@awork.com at any time.


Documents we're happy to provide on request

  • Product description and security overview
  • Backup and restore process overview for ISO 9001 audit purposes
  • Security factsheet
  • Certificates and attestations for our data center
  • awork ICT security requirements

Information about awork AI

You can also find information about AI data processing, the AI infrastructure we use, and the available controls in:


FAQ

What are the key documents I need?

The key documents are the Terms and Conditions, the DPA, the Privacy Policy, and the ISO 27001:2022 Certificate.

How can I get a DPA tailored to my company?

As a Workspace Admin, you can personalize and sign the Data Processing Agreement in the app.

Where can I find information about the Privacy Policy?

Applicants and partners can find the relevant privacy policies here.

Who can I contact if I have questions?

You can email us at privacy@awork.com or security@awork.com at any time.

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