We are happy to support you if you have questions about awork or if you have problems.
Click on Support & help button in the App Header.
You will find the following options there:
Help center
That's where you are right now. 😉 This is our extensive help network on awork, best practices, and more.
☝️ Hint: You can use the search bar in the pop-up window of the Support & Help button to search directly for specific Help Center articles.
Help content suitable for your page in awork
On the right-hand side of the Support & Help button, you will find helpful video tutorials and Help Center articles that are directly related to the page you are currently on in awork.
☝️Hint: For example, if you are on your dashboard and have questions, no problem! Click on the Support & Help button to see videos and Help Center articles on how to configure your dashboard.
Contact support
Here you will find the following options for contacting awork support:
Chat with us 👈 recommended
The best way to reach our support team is via chat.
Our team is available
Monday to Friday from 9 a.m. to 5 p.m.
to quickly answer your questions in just a few minutes.
☝️Hint: Did you know that we have our own support team, and they regularly receive top marks for their services? We are really proud of that, and we highly recommend contacting them if you have any questions. 🚀
Create support ticket
Here you can submit a ticket to our support team if you want to report a problem or have questions about awork. We look forward to your input and will promptly investigate any issues.
Here you can find more information about our ticket system.
Submit feedback or feature ideas
Click on Feature request or idea? to quickly and easily give us your feedback. You will be directed to the community to create a post with your feedback.
awork Community
In our awork Community, you have the opportunity to connect with other awork users, exchange thoughts and suggestions, seek assistance, and explore the various features of awork within our community.
Further details about our awork Community can be found here.
Telephone support
You can also reach our support team by phone on weekdays between 9 a.m. and 5 p.m.