Connect Trust

Connect Trust cuts down on the hassle of working together repeatedly. Workspace admins can set external workspaces as trusted partners, so Connect invitations from those workspaces get accepted automatically. No approvals. No delays. Start collaborating right away with people you already trust.


Key Benefits and Use Cases

  • Simplified collaboration with partners Skip approval steps for known partners.
  • Faster onboarding for shared projects
    External team members can get tasks assigned, be booked on projects, and jump right in right away - no need to wait for the invitation to be accepted.
  • Less admin work
    No more repetitive approval work for Connect invitations from known partners.

How to Use Connect Trust

Workspace admins set up Connect Trust in the workspace settings.

Add a Trusted Workspace

  1. Head to Settings (gear icon in the bottom left of the main menu)
  2. Select Connect
  3. In the Trusted Workspaces section, click + Add.
  1. Enter the Workspace ID or URL of the partner workspace.
  2. Click Save.

After you save, a badge shows up to confirm the trust connection.

Important: The receiving workspace always sets the trust.


How Connect Trust Works

When a trusted workspace sends a Connect invitation to users in your workspace, the invitation gets accepted automatically.

  • Automatic acceptance
    Invitations from trusted workspaces skip the manual approval process.
  • Control at the workspace level
    The receiving workspace has to turn on the trust first.

Security fallback for multi-workspace users:
If a user belongs to multiple workspaces and the right one can't be figured out for sure, the standard approval process kicks in to make sure users never get connected to the wrong workspace.


Permissions and Access Control

  • Workspace admins can add and remove trusted workspaces.
  • Regular team members can't see or change settings for trusted workspaces.

Known Limitations and Notes

Trust is one-way by default. If Workspace A trusts Workspace B, only invitations from B to A get accepted automatically. For trust to work both ways, both workspaces need to add each other as trusted.


FAQ

Who can set up Connect Trust?

Only workspace admins can add or remove trusted workspaces.

Do Connect invitations always get accepted automatically?

Only invitations from a trusted workspace to the receiving workspace get accepted automatically.

What happens if a user belongs to multiple workspaces?

If the system can't figure out which workspace is the right one, the invitation goes through the normal approval process.

Is Connect Trust two-way by default?

Nope. Both workspaces need to add each other if you want invitations to be automatically accepted in both directions.

Can regular team members see trusted workspaces?

No. Settings for trusted workspaces are only visible to workspace admins.

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